Covid-19 was an eye-opener for many businesses in that it revealed the importance of migrant and informal workers in a business’s supply chains. Undoubtedly, the corporate sector holds the potential and responsibility to change the dynamics within which workers operate. It is therefore in their own enlightened self-interest that businesses should understand migrant workers’ perspectives and account for their welfare.
A particularly useful way of identifying vulnerabilities and addressing them systematically is the Responsible Corporate Citizenship Continuum (RCCC). The RCCC seeks to articulate the role of the private sector in society and provide companies with a framework to include human rights and social and environmental responsibility in their operations. In the context of a crisis revealing the importance of resilient business networks and a market that values business ethics and brand purpose, the incentives to perform along these lines are clearer than ever.
Priya Naik, Ragini Menon and Hrishikesh Bhatt from Samhita elaborate on this approach in an article for Forbes India.